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[scrapbook2244]

Roku tv channels won’t work for family room tv, but will for bedroom.  I can access Hulu, but none of the actual Roku channels works.  Any ideas?

[RokuJechealR]

Hi @scrapbook2244,

We appreciate your first post to the Roku Community!

Thanks for bringing this to our attention about the behavior you've encountered with The Roku Channels on your Roku device.

We're happy to investigate this issue further but need more details. To better help you, we'll ask a set couple of questions.

• What Roku device are you using right now that has an issue? (e.g., Roku Express, Roku Streambar, Roku TV—specify TV)
• When did the issue start?
• Are you receiving error messages or codes when accessing the channel?
• Are there any changes in the setup or settings of your Roku device or your network provider that might cause the problem?
• What troubleshooting steps have you taken so far to resolve the issue?
• Have you tried removing the channel you observed this issue on from the Roku home screen? Then, restart your device. Once it loads up again, add the channel and try playing content again.

With more detailed information, we'll be able to assist you further.

All the best,
Chel