Channels & viewing

[Kathilliana]

I’m trying to watch daily replays of the Rich Eisen show, but after scrolling to find the show I want to watch, I click the OK button. Instead of the show,  I get the Roku “thud” noise. Any other show I want to watch works, except for this one.

I’d also like to know if there’s an easier way to find “yesterday’s,” show, instead of having to scroll starting 9/22/23. It’s super annoying. 

Any guidance? 

[RokuJharra-Q]

A warm welcome here in the Roku community, @Kathilliana!

We appreciate you taking the time to report this Roku channel Rich Eisen show issue, and we're here to assist you.

Could you kindly provide us with more information to assist us in investigating this matter?

• Could you please specify the exact information or series you're trying to access where the issue occur?

We eagerly await your response and will be happy to assist you further.

Best regards,
Jharra

[Kathilliana]

Hi, thank you.

The show is “The Rich Eisen Show.”

[RokuJanadeeK]

Thank you for specifying @Kathilliana.

As we tried to reproduce this concern, we did not encounter any issues. With this, we recommend that you try the following steps below to help with issues on the Roku Channel:

• Remove the channel >> Restart the device >> Add channel.
• Update the channel by highlighting the app and pressing the star button on your remote.

Additionally, you can refer to this support article on how to resolve a channel playback issue for further information.

We hope this helps. Please keep us posted if the issue is persistent.

All the best,
Janadee

[Ash16]

Was there a solution to this problem. Last week it worked fine for me but this week I cannot watch episode S10 E154, and E155 is not even on the list? 

Do I have to watch clips on the YouTube channel?

[RokuJanadeeK]

Hi @Ash16,

Thanks for posting in the Roku Community!

As we are unable to replicate the concern, we would recommend that you give the above steps we have provided a try.

Let us know if it works for you.

All the best,
Janadee