Discussions

[PhyllisC]

Hi I have a Roku TV, sound bar and now just purchased wireless speakers. They will not pair. Have unplugged and plugged back in multiple times. It’s connected to the WiFi just fine but will not pair. It sometimes gets to updating speakers but always fails. Any ideas? I am about to take them back. 

[RokuJohnB · Accepted solution]

Hi @PhyllisC,

Welcome to the Roku Community!

We understand you're having trouble pairing your wireless speaker with your Roku TV. No worries; help will be here. Please check out this support article on how to resolve pairing issues with your Roku wireless speakers.

Let us know how it works, and please keep us posted on what you find out.

All the best,

John

[CasperBone]

You are no help. 

[RokuArjiemar]

Hello! @CasperBone,

Thank you for posting in the Roku Community!

We understand that you're experiencing an issue. Please share the details of the problem with us, including the steps to reproduce it and any troubleshooting you've already tried. Your input will help us better assist you.

Thanks,
Arjiemar