Discussions

[toredd]

I bought a brand new 32” Roku Onn TV earlier today and it will not turn on. I’ve plugged it into three different outlets, tried resetting it. It’s never turned on or even had the red light pop up on the bottom. I unplugged everything in my room to try to get all power diverted to the TV but it has not worked. Anyone know any fixes?

[RokuReynan-L · Accepted solution]

Hi, @toredd.

Welcome and thank you for posting here in the Roku Community!

We'd be more than happy to find you the best course of action regarding your concern with your Roku TV not turning on. 

In this case, because it's a hardware problem, we recommend contacting the television manufacturer for more information, as they are the most knowledgeable about their product. You may reach them through Onn TV Support

We hope this will be sorted out soon.

Regards,
Reynan