Discussions

[Bailey_boo47]

My TCL Roku TV will not turn on. The light flashes on, the screen flickers for a second and then goes black.

Ive tried unplugging and plugging back in, I’ve tried keeping it unplugged all night, nothing. 

Please help I don’t want to have to buy a new tv! 

[RokuERey]

Hi @Bailey_boo47,

Greetings from the Roku Community!

We apologize for the delay in responding, and we appreciate you letting us know about the problem with your dead Roku TV.

In terms of fixing issue, it appears that you have already gone above and above. Since this can be a hardware problem, we would advise contacting the TV manufacturer for further assistance in this situation.

For its products running the Roku OS, each Roku TV manufacturer offers warranty services and direct support.

TCL support can be reached at 1-877-300-8837 or using this link.

Best regards,
Rey