Discussions

[Smhowell]

My element Roku TV will not stream the apps will only play the live TV. I have restarted both TV and router.  Router is next to TV.  I have tried everything that I have seen online. What next? it was working until about 9pm last night

[RokuJanadeeK]

Hi @Smhowell,

Welcome, and thank you for posting!

We understand that you're having issues streaming channels on Roku. We'd be glad to assist. Could you tell us if you're seeing any error messages when attempting to access a certain channel? Did the issue happen after an update on your Roku TV?

To check for improvements, we recommend connecting your TV to an alternative network, such as a mobile hotspot.

Kindly keep us posted with your findings.

Regards,
Janadee