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UpstateGal
Newbie
‎01-07-2024 04:51 AM

Antenna Icon missing on Onn 4K UHD Roku TV

*Update*

I contacted the ONN company by chat and they were wonderful in fixing my problem. They told me to go to:

Settings/TV input/Live TV/Antenna & Cable/ and scan channels and it worked!

I just got that TV yesterday, I plugged in the antenna cable, but no cable/antenna icon is showing and I cannot access certain channels such as 2, 44, and 59 for example. I am with Mohawk Networks, not showing on the list along with Directv etc. 

The antenna/cable outlet is located in a different spot than my previous Roku TV (under).

I could watch these with my previous Roku TV. Antenna is located on the side.

Thanks for your help.

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RokuERey
Retired Moderator
‎01-08-2024 11:52 AM

Re: Antenna Icon missing on Onn 4K UHD Roku TV

Hi @UpstateGal,

We appreciate you joining us here in the Roku Community!

We'd like to learn more about this and see what's going on here. Could you share a screenshot of this issue you're seeing? When you say no "cable/antenna icon," is this under the TV input settings or on your home screen? Have you tried any troubleshooting, and what didn't work?

Please keep us posted!

Thanks,

Rey

ERey.
Roku Community Moderator
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