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[RokuMary-F · Accepted solution]

Hi @Jamelm0212,

Thanks for the post.

For more help and assistance with this type of issue, you'll need to get in touch with the manufacturer of your Roku TV. You can locate their support contact information here: https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

Thanks,

Mary