Discussions

[BryanCRiley]

My 55 inch TCL Roku TV screen goes almost black when I try to watch something like Netflix or hulu,pretty much anything I try to watch makes the screen dim ,but if I mirror my phone to it it works fine,it's not getting hot cause I can leave it on for hours and it's fine but as soon as I try to watch something it goes really dim,sometimes I can connect my PS4 to it and it will be ok but sometimes it will still dim,ive tried everything, nothings worked so far,if anyone knows anything about how to fix this I would greatly appreciate it, thank you

[RokuJohnB · Accepted solution]

Hi @BryanCRiley,

From the Roku Community, welcome and thanks for letting us know!

We'll be glad to assist you further with this issue. We recommend following the steps below to resolve the issue.

1. Press Home on your Roku remote.
2. Scroll and select Settings.
3. Select System.
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System restart.

Additionally, you can unplug the Roku TV from the power source for a minute and then plug it in again.

We hope you find this informaiton useful, and if there's anything we can do to assist you further, let us know.

Thanks,
John