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curtgibson
Reel Rookie

4802x pairing with 9020x speakers.... Menu not showing

I have a 4802X Roku Ultra, and just bought 9020x speakers. The menu does not give me the option to pair the Roku wireless speakers. It only allows me to pair "remote", "smartphone or tablet", or "wireless headphones". 

 

Can anyone shed wisdom on this? 

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2 REPLIES 2
RokuJohnB
Community Moderator
Community Moderator

Re: 4802x pairing with 9020x speakers.... Menu not showing

Hi @curtgibson,

Welcome to the Roku Community!

We will be more than happy to assist you. Roku wireless speakers must be connected to a Roku TV system, Roku Streambar, Roku Streambar Pro, or Roku Smart Soundbar. Wireless speakers cannot be connected directly to a Roku Streambar SE, other TVs, sound systems, or Roku streaming players. You can only use Roku wireless speakers and a Roku TV Wireless Soundbar together if they are paired with a Roku Plus Series TV. Learn more about the different Roku surround sound configurations.

We hope this helps, and please keep us posted if you need anything else.

Best regards,                                                                                                                                      John

John
Roku Community Moderator
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curtgibson
Reel Rookie

Re: 4802x pairing with 9020x speakers.... Menu not showing

I am very angry that this was not defined in the brochure. I am attaching what I cut from the Amazon listing:

Add cinematic sound to your Roku TV or immersive surround sound to your Roku audio system (Requires Roku TV, Roku Streambar or Roku Streambar Pro – sold separately) Only works with Roku TV or Roku Audio

When you say Roku TV I take that to mean a box that is providing a signal to a tv. If you would have said "A Roku TV" Or said "does not work with Roku Ultra, or other Roku streaming devices"  then I can see where I would be wrong. 

I am shipping these back.

 

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