Discussions

[Tyetye]

I have my Roku streambar hooked up and working. I plugged in Roku wireless speakers. Held down home button and the only devices available to set up are: Remote, smartphone or tablet, subwoofer, and wireless headphones. No wireless speaker option is listed. Please note:

-Software is up to date

-Everything is plugged in

-I have done factory rest on streambar and speakers

-I am located in the USA

-Streambar is connected to a projector. No TV is involved.

-The speakers were set up within a distance less than 5-feet from the streambar 

Lastly, and pay CLOSE ATTENTION, the problem is not that the speakers won’t pair, the problem is that “wireless speakers” don’t even show up as a device pairing option. 

Please help

[RokuEmmanuel-D · Accepted solution]

Welcome, and thanks for posting here in the Roku Community, @Tyetye!

We understand that the Wireless Speakers option on your Roku Streambar is not listed for you to pair and use it as a surround sound setup. We'd be more than happy to assist. 

Have you tried connecting your Roku Streambar to a TV and see if the Wireless Speakers option will appear? Also, could you please tell us what is the brand/model of your projector? 

We are anticipating your prompt response. 

All the best,
Emman

[Alextttttt]

Same issue for me. Stream bar is connected to TV and is updated. Device list shows: Remote, Smartphone or tablet, Subwoofer, Wireless headphones 

No speaker option even though they are right next to the TV and in Pair mode. 

Please help.