Ckelle
Reel Rookie

Roku microphone issue. It pairs but no microphone. Have reset. No luck

 
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5 REPLIES 5
Ckelle
Reel Rookie

Re: Roku microphone issue. It pairs but no microphone. Have reset. No luck

No microphone. If you press the mic button it returns to the home screen. Does not accept a voice command. Reset stick and remote.No luck. Downloaded the official app from the play store and interestingly the app is missing the mic icon when I paired it to my stick 

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atc98092
Community Streaming Expert

Re: Roku microphone issue. It pairs but no microphone. Have reset. No luck

What model Stick do you have? The model number found under Settings/System/About.

Dan

Roku Community Streaming Expert

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renojim
Community Streaming Expert

Re: Roku microphone issue. It pairs but no microphone. Have reset. No luck

And where are you located?

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Ckelle
Reel Rookie

Re: Roku microphone issue. It pairs but no microphone. Have reset. No luck

Newer Sony Bravia tv. The 4k streaming Roku pairs quickly but no microphone ability. Have tried a second 4 k Roku with same result. Prime Firestck microphone works so this is definitely a Roku issue that should be corrected. 

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atc98092
Community Streaming Expert

Re: Roku microphone issue. It pairs but no microphone. Have reset. No luck

But what is the model number of your Roku? The TV brand has nothing to do with it. Another also asked where you are, as not all features are available outside the US. 

Dan

Roku Community Streaming Expert

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