Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
PLK1
Newbie

Roku for Byte Mojo Ent on my card charges

Does anyone know what this is? I was charged for it.

0 Kudos
2 REPLIES 2
atc98092
Community Streaming Expert

Re: Roku for Byte Mojo Ent on my card charges

First log into your Roku user account (https://my.roku.com). Look under subscriptions and see if there's something that matches your billed amount. If it's there, then it's a legitimate charge for something you have subscribed to through your Roku. 

If you don't find a subscription on your user account, you are being scammed. You need to contest the charge, and ask your CC company to cancel your card and issue a new one with a different number. 

There can be legitimate charges that have Roku in the billing name, but they often have some obscure name that doesn't match the actual subscription you have for a service. However, scammers can submit a CC charge and enter anything they like into an open text field, and scammers are known to use Roku in the name hoping that the person thinks it's legitimate and just pays it.

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
0 Kudos
Strega2
Roku Guru

Re: Roku for Byte Mojo Ent on my card charges

Perhaps Kids Tube - Videos Songs 4 You?

https://channelstore.roku.com/details/546666a189a8d033c81e4b608465e4b8/kids-tube-videos-songs-4-you

Banned but back. Because why not?
0 Kudos