Greetings,
I just took a peek at the Discussion Board, and the first Discussion in the list is dated 03-27-2023 11:45 AM, however, there are more recent discussions or updates since as late as 2024. Roku dev team, please enable sorting for your Discussion Board to not only help Roku users keep apprised to the latest updates, but show the Roku Team what's the latest from those who are using your product. If you want Roku to be a go to product and accelerate your sales to new and existing users, consistent change is required. Hence, Agile!
Simply enable Discussion Board sorts on the following:
> Most current discussions to the top and descend the rest
> Most popular discussion to the top and descend the rest
> Latest update to discussions to the top and descent the rest
This recommendation is a very simple code change to make your discussion board more efficient. The board was developed, hence, maximize the benefit of its use for all. (Internal / External)
Lastly, I would recommend to have the ability for the moderator of the Discussion Board to assign discussions to developers and their managers to ensure they are addressed. Set email notifications for them so all parties are notified as well as create an internal board reflecting any discussions with gaps. Management will love that as it's a new metric for them to enforce. If any discussions are outside the scope of the product, simply state so and close it down so folks don't continue to vote on something that will never transpire.
Thank you in advance,
Brian
