Community discussions

[KamariBrown]

So is this supposed to be for the app on the phone or TV or actual website? On the app there's no way to change your profile picture. 

[RokuJanadeeK · Accepted solution]

Hi @KamariBrown,

Thanks for reaching out. Great question!

The avatar is for the Community forum, changing your avatar is one simple approach to adding personality to your Community identity.

You are free to switch up your avatar whenever you'd like. Your current avatar appears at the top of the Avatar page.

To change your avatar:

1. Sign in to your community account.
2. Go to My Settings > Avatars.
3. Choose a new avatar in one of these ways:
   • Choose an avatar from the Community collection. (Choose an avatar collection and click the avatar your want.)
   • Use an image from your Image Gallery. (Click From Image Gallery and click the image you want.) You can only use this option if you have uploaded images that have been approved.
   • If you have been granted permission, use your Facebook profile photo as your avatar. (Click From Facebook and click Set Avatar.
   • If you have been granted permission, use an image from the web. (Click From the Web and enter the URL for the image. Then, click Set Avatar.

For full information on this, you can take a look at this link: Help - Roku Community

Let me know if you have any other questions, and have a good day!

Regards,
Janadee

[Donaldgallo]

Thanks for reaching out. Great question!

The avatar is for the Community forum, changing your avatar is one simple approach to adding personality to your Community identity.

You are free to switch up your avatar whenever you'd like. Your current avatar appears at the top of the Avatar page.

To change your avatar:

1. Sign in to your community account.
2. Go to My Settings > Avatars.
3. Choose a new avatar in one of these ways:
- Choose an avatar from the Community collection. (Choose an avatar collection and click the avatar you want.)
- Use an image from your Image Gallery. (Click From Image Gallery and click the image you want.) You can only use this option if you have uploaded images that have been approved.
- If you have been granted permission, use your Facebook profile photo as your avatar. (Click From Facebook and click Set Avatar.)
- If you have been granted permission, use an image from the web. (Click From the Web and enter the URL for the image. Then, click Set Avatar.

[Local_Ghost]

I just finished dealing with this exact same issue. While I have not found a solution to the inability to upload an avatar via the Roku app, I have on the contrary found a work-around that will allow you to upload an avatar. 

All you have to do is use your mobile browser (tested specifically on Google Chrome on Android) and log into the Roku Community there. Bypass the app all together until the bug is successfully patched.

I'd give you step by step instructions but I feel if you made it far enough on the app to realize you can't upload an avatar there then you already know all the steps needed to do the same via your mobile browser. The process is identical no matter what direction you choose.

[mncraftmod]

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@RokuJanadeeK wrote:

Hi @KamariBrown,

Thanks for reaching out. Great question!

The avatar is for the Community forum, changing your avatar is one simple approach to adding personality to your Community identity.

You are free to switch up your avatar whenever you'd like. Your current avatar appears at the top of the Avatar page.

To change your avatar:

1. Sign in to your community account.
2. Go to My Settings > Avatars.
3. Choose a new avatar in one of these ways:
   • Choose an avatar from the Community collection. (Choose an avatar collection and click the avatar your want.)
   • Use an image from your Image Gallery. (Click From Image Gallery and click the image you want.) You can only use this option if you have uploaded images that have been approved.
   • If you have been granted permission, use your Facebook profile photo as your avatar. (Click From Facebook and click Set Avatar.
   • If you have been granted permission, use an image from the web. (Click From the Web and enter the URL for the image. Then, click Set Avatar.

For full information on this, you can take a look at this link: Help  - Roku Community

Let me know if you have any other questions, and have a good day!

Regards,
Janadee

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Really helpful. It have helped me a lot in changing the avatar. Thank you

[BU_89grad22dad]

PMFJI as I would add that making changes is easier on a laptop/desktop than on one's phone. #personalexperience

[romilolo]

Check if the forum has any restrictions on changing avatars, like limits on how often it can be updated.

[H8teRowkuCS]

Wow that's important that should make your tv play better lol

[H8teRowkuCS]

Wow what an important tech question?