Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.

how to stop the buffeting while watching you tube videos. not happening on netflix or viki

1 Solution

Accepted Solutions

Hi @jjimmydutch,

Thank you for posting here at the Roku Community regarding your playback issues with the YouTube app.

No worries, we're here to find you the best resolution.

To help you troubleshoot your device, follow the steps provided below:

Remove the YouTube channel: press Home > Move to the right and highlight the channel you wish to remove > press Star* > Remove channel
Reboot your device's system: press Home > Settings > System > Power > System restart
Add the YouTube app again: press Home > select Store > Channels > Add channel

In addition, make sure to check the strength of your network connection: How to check network connection

Let us know how it goes and we'd be more than willing to continue assisting you with this.

All the best,
Carly

Carly Y.
Roku Community Moderator

View solution in original post

1 REPLY 1

Hi @jjimmydutch,

Thank you for posting here at the Roku Community regarding your playback issues with the YouTube app.

No worries, we're here to find you the best resolution.

To help you troubleshoot your device, follow the steps provided below:

Remove the YouTube channel: press Home > Move to the right and highlight the channel you wish to remove > press Star* > Remove channel
Reboot your device's system: press Home > Settings > System > Power > System restart
Add the YouTube app again: press Home > select Store > Channels > Add channel

In addition, make sure to check the strength of your network connection: How to check network connection

Let us know how it goes and we'd be more than willing to continue assisting you with this.

All the best,
Carly

Carly Y.
Roku Community Moderator