Channels & viewing

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sdcowgirl
Newbie

speech is ahead of tv viewing by 30 seconds

Anyone else notice with Paramount plus the words don't match whats on the tv? the show is about 30 seconds behind the voice. drives me crazy. I have unplugged everything hoping to reset it, and it didn't work, any other suggestions?

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1 REPLY 1
RokuKariza-D
Roku Guru

Re: speech is ahead of tv viewing by 30 seconds

Hey @sdcowgirl

Thanks for reaching out.

Does the issue only occur on a specific channel/content or across other channels installed on your Roku device? 

If you haven't tried yet, you can remove the affected channel and then re-install it. To ensure the process is successful, restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

Let us know if there's any difference after.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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