Channels & viewing

[sdcowgirl]

Anyone else notice with Paramount plus the words don't match whats on the tv? the show is about 30 seconds behind the voice. drives me crazy. I have unplugged everything hoping to reset it, and it didn't work, any other suggestions?

[RokuKariza-D]

Hey @sdcowgirl

Thanks for reaching out.

Does the issue only occur on a specific channel/content or across other channels installed on your Roku device? 

If you haven't tried yet, you can remove the affected channel and then re-install it. To ensure the process is successful, restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

Let us know if there's any difference after.

All the best,
Kariza