Channels & viewing

[RokuMary-F]

Hi @Egracey,

Thanks for posting in the Roku Community!

I'd be happy to look closely to see how we can help get you up and running.
Here are a few questions here to better understand what you're experiencing:

1. What Roku model device are you using?
2. Does the issue only occur on a specific channel or all channels on your Roku device?
3. What are you seeing on screen? Can you provide a screenshot of the issue you are experiencing?
4. What troubleshooting steps have you taken so far to try to resolve the issue?

With more information, we will be able to assist you further.


Best regards,
Mary

[EmmaBell]

I just had this problem. Restarting my device (settings-system-power-restart) resolved my issue. 

[Raj8119]

Thx for posting! I just ran into this same issue and power restart fixed it as well 👍🏻