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JoJo1244
Binge Watcher

"Maximum users streaming" message displays between episodes

On NOGGIN, Blues Clues & You....for the past 2 days this message comes up between every episode.... 

      "Maximum users streaming.....Your account is already playing the maximum number of devices at once. NOGGIN allows up to 4 concurrent streams per account. To continue, stop streaming the video on one of your other devices".......1-I only have 3 TVs in the home, 2-Nobody else has the log in info to stream from their device, 3-The living room tv is the one we watch Blues Clues on, whereas the other 2 tvs in the home are not playing NOGGIN, nor are the tvs even on. I've completed a system restart on the tv and on NOGGIN itself, but the message still displays between each episode. HELP PLEASE! 

84 REPLIES 84
CMAX
Reel Rookie

Re: "Maximum users streaming" message displays between episodes

I just had this happen to me while watching amc+.  I only have one account/one device.  Maybe a glitch?  I’m hoping not something more serious.  

Pkathleen63
Binge Watcher

Re: "Maximum users streaming" message displays between episodes

I have been having this same issue, with acorntv and britbox. It is very annoying, I only have 1 TV I watch..

 

KatieA
Newbie

Re: "Maximum users streaming" message displays between episodes

I am having the same problem when watching Acorn TV.  I'm the only one in the house, with only one TV.

0 Kudos
112FO9A5
Newbie

Re: "Maximum users streaming" message displays between episodes

I love the show because things like

0 Kudos
Okie61
Newbie

Re: "Maximum users streaming" message displays between episodes

I am having the same issue but on ConTv.  Can't find any information on this issue.  Does anyone have any idea what this means?

0 Kudos
1oldbroad
Reel Rookie

Re: "Maximum users streaming" message displays between episodes

Im having the same issue.  Obviously this is an issue as there are a few of us complaining.  Why wont ROKU address it in a manner an old lady like myself can understand??   If you find out how to fix it please post !!!!

 

JoJo1244
Binge Watcher

Re: "Maximum users streaming" message displays between episodes

The sad part is that the only contact info for ROKU customer service is a live chat.....I cannot find a phone number to call to address the issue....If anyone can respond with a better way to contact them, either by phone or email, please post!  Thank you!

Re: "Maximum users streaming" message displays between episodes

I started having this issue yesterday as well. It's rather annoying. I put TVs I use at another location in guest mode and reset my password, but the message keeps showing up. I hope there is an easy resolution to this problem. 

0 Kudos

Re: "Maximum users streaming" message displays between episodes

Same here. Britbox and AMC+. Changed Roku account password, unlinked old devices (now I show 3 devices), restarted modem, router and Roku. Still getting the error message. This is VERY annoying.

0 Kudos
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