Forum Discussion
I just had this happen to me while watching amc+. I only have one account/one device. Maybe a glitch? I’m hoping not something more serious.
I have been having this same issue, with acorntv and britbox. It is very annoying, I only have 1 TV I watch..
- KatieA3 years agoNewbie
I am having the same problem when watching Acorn TV. I'm the only one in the house, with only one TV.
- bookoo19443 years agoChannel Surfer
I started having this problem while watching Britbox 3 days ago and I've done everything I can think of to get rid of this message. It comes up at the end of every episode of every program. At the end, it gives 2 choices--one is "retry" and the other is "close". if I choose "close", it goes away and lets me proceed to resume playing. I don't have any other streaming devices in my house that are in use so I can't understand what causes this. This is a channel I'm paying for so I would appreciate Roku fixing this problem. It also does it on the Roku channel and those are the only 2 channels I watch.
- germany3 years agoBinge Watcher
The problem is of recent nature with a multitude of complaints regarding same paid subscriptions. I don’t have a Roku TV, but issue is across the board. Clearly an internal issue and “ generic” answers from community moderators is of no help. I am not comfortable giving detailed info (serial number etc.) about my device. Hello Roku Team???? Currently watching Netflix to see if problem persists there, but all is good, so far!!!
- Gram13 years agoNewbie
Having same issue with Acorn and Britbox last 3 days.
- Pkathleen633 years agoBinge Watcher
This is how I solved my problem, with those channels through Roku, I just downloaded the apps. So far have been watching all day, and last night, no problems.