If you are still experiencing an issue with channels and are getting an error that thats "Can't run channel. Needs to be reinstalled to the network", can you please provide us with the following information:
-Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About) -does this issue occur on a specific channel? if so, what channel and what version/build is the channel (this can be found be selecting the channel on the Home screen and pressing the * button) -tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times) -steps to reproduce the issue you are seeing
With more detailed information, we will be able to assist you further.
We are aware that this issue is still affecting some customers of a small and local ISP (internet service provider). We are actively working with the ISP to diagnose and provide a solution. Once more information is available, I'll be sure to update this Community thread.
We appreciate your patience and understanding in the meantime.
... How can I revert the update to the previous version that worked?
It's rare that such will happen. Why don't you try to fix the current situation?
To remove/reinstall an app, there should be a reboot of the Roku device in-between the two. That is:
Remove the app
Reboot the Roku
Reinstall the app
All three steps in that order. Changing the order, or leaving out the 2nd step may not clear things properly. So try that.
Next, I've seen reports of the behavior you're reporting, but have never experienced it. However, I recall that some have had success connecting to a hotspot to reinstall an app.
The thing is, you're getting it on multiple apps. So this may not be worthwhile. I'd try it on one app and see what happens.
It may be Factory Reset time, but that's always a last resort. Try that hotspot thing and see what happens. And in the meantime, others that have more experience with that situation may have something helpful to offer.
DBDukes Roku Community Streaming Expert Note: I am not a Roku employee.
If this post solves your problem please help others find this answer and click "Accept as Solution."
I talked to a service representative today and they accused us of using pie hole. I don't know what that is but they said there's a new program that adds your IP address and email to a blocklist if you're blocking ads. We were in the first subset of users affected by this change.
They're asking us to send photos of setting screens on our TV and provide government IDs confirming identity in order to apply for removal from the blocklist. The hassle isn't worth it so we're going to the Apple store tomorrow to buy an Apple TV.