Channels & viewing

[JamesBond44]

When Max app comes up it starts then closes itself out.  How do I get it to run?

[RokuCarly]

Hi, @JamesBond44.

Welcome to the Roku Community!

Thanks for letting us know about your issues accessing the Max app on your Roku. We'd love to help you find the best resolution. 

Kindly follow the steps provided below precisely:

1. Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
2. Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
3. Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel

You may also check our support article dedicated to this: How to resolve a channel playback issue

Keep us posted on how it goes and we'll go from there.

Best regards,
Carly