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guess mode is stuck it wont leave after code

the guess mode leaves on the date it says does and then when start up again   happens  it goes right back too signout date on guestmode.staight too another date too leave and reset over and over never leaves my tv.. HELP ME PLEASE DONT NEED THIS GUESTMODE. FEATURE. PINS DONT WORK.IT JUST SHUTS OFF AND COME RIGHT BACK WHEN IT STARS OVER WITH A NEW DATE. SO IT NEVER LEAVES  HELP.HELP.HELP ME PLEASE

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Community Moderator
Community Moderator

Re: guess mode is stuck it wont leave after code

Hi @lolamoye,

Greetings from the Roku community!

We would like to have a better vision of the issue. Kindly send us a photo of the screen you're seeing. Also,may we know on which specific Roku device this issue occurs?

For more information regarding guest mode feature functionality, refer to this support article here.

With more details, we'll be able to provide an accurate resolution.


Nadee K.
Roku Community Moderator
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