Channels & viewing

[xx5455]

is anyone familiar with reference code ILP-9000

[RokuJechealR · Accepted solution]

Hi @xx5455,

Thanks for your first post in the Roku Community!

We understand that you have a query about the code ILP-9000 that you are seeing. This is the Spectrum channel error code, which means the channel is not available at the time you are trying to access it or is unable to complete the request. The basic troubleshooting steps for this are to wait for a few minutes, then restart the Spectrum channel and try again.

If you have any other questions or concerns, please let us know.

Best regards,

Chel

[Strega2]

Oddly, the spectrum support page says that error code would be on an iOS device. (Apple phone or tablet.)