Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
When I rewind a video on YouTube, the video will play where I rewinded it to for about 15 seconds with the spinning “buffering” circle and then jump forward to where I originally was. My tv is TCL 6 series. The Roku OS and YouTube app are both up to date and I’ve already tried a system restart on my tv and deleting/readding the YouTube app. Help me please.
Does the issue only occur on YouTube cross other channels installed on your Roku device?
Have you tried removing the affected channel YouTube and then re-install again? If not, we suggest starting there. In some cases, removing the affected channel and then re-installing it may help. Restart your device before re-adding the channel back in to ensure the process is successful. We recommend doing this through the Settings menu by navigating to Settings > System > Power (If there is no Power submenu, proceed to the next step.) > System restart.
Many channels on Roku are maintained by the channel provider themselves. Since the error only occurs on the Youtube channel, that's an indication that there's likely an issue within that specific channel that needs to be addressed with an update from them. We indeed recommend contacting Youtube Support to report the issue and get help.