Channels & viewing

[sarrahchang]

I was having issues with YouTube and deleted and redownloaded because it would not load. I then updated my TV now I cannot add it to the home screen. Not sure how to fix this! I also cannot delete the app to try and redownload.

[renojim]

Did you add it from the TV or the website?  It seems that several people have reported that apps added from the website aren't showing up on the Home Screen.  To remove it, try searching for it within the mobile app.  There should be an option to remove it.  Restart your TV from Settings->System->Power and once it reboots try adding it from the "Streaming Store" on the TV.

Roku Mobile App - Free for iOS® or Android™ | Roku

[MW5812]

This exact same thing happened to me. It was YouTube TV, though, not YouTube. It wouldn't open, so I deleted it and re-added it, then signed in again. But it won't show on the home screen, and the only way to open YouTube TV now is to search for it and select it, then click "Open App". I can't Add it again, and I can't delete it. I would like a solution on this also. I performed all of this on the device, not online, which is the method that is supposed to work.

[RokuRiamie-D]

Hi @MW5812,

Welcome to the Roku Community!

We understand that your YouTube TV app won't show on your Roku Home screen, where you can see the added channels on your Roku. We would be more than willing to sort this out for you.

Please try the following.

Update your Roku device:

1. Press Home on your Roku remote
2. Scroll and select Settings
3. Select System
4. Select Software update
5. Select Check Now to manually check for updates

If after the update the issue persists, please provide us with the following details below:

• Roku device model, serial number, device ID, and OS version. (this can all be found in Settings > System > About)
• Tracker ID (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID)
• Channel build version (highlight the channel, and press the star * button of your Roku remote)

We look forward to your update!

Cheers,
Riamie