Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Wrong movie with same name

Jump to solution

Trying to watch Paul (2011), the movie about the crude alien guy on roku but instead the movie Paul (2004) some movie about jesus and st paul plays instead. On the roku listing it shows the correct (2011) poster and gives the information about the 2011 movie but instead the unrelated 2004 movie with the same title plays instead 

1 Solution

Accepted Solutions
RokuDanny-R
Retired Moderator

Re: Wrong movie with same name

Jump to solution

Hi @bonafidebigdog 

Thanks for your patience while we investigated the issue you had reported.

We believe this issue has now been resolved and invite you to check to see if you are still experiencing an issue with content playback.

Please keep us posted up what you find out and if you have another inquiry or issue in the future, please don't hesitate posting again in the Roku Community.


Happy Streaming,
Danny

Danny R.
Roku Community Moderator

View solution in original post

0 Kudos
5 REPLIES 5
RokuMary-F
Community Moderator
Community Moderator

Re: Wrong movie with same name

Jump to solution

Hi @bonafidebigdog,

Thanks for your first post in the Roku Community!

We appreciate you bringing this to our attention. We'll share these details with the appropriate team for further review. We'll get back to you once we have an update.

We're hoping to get everything sorted out soon and appreciate you bearing with us in the meantime.


Best regards,
Mary

Mary F.
Roku Community Moderator
RokuDanny-R
Retired Moderator

Re: Wrong movie with same name

Jump to solution

Hi @bonafidebigdog 

Thanks for your patience while we investigated the issue you had reported.

We believe this issue has now been resolved and invite you to check to see if you are still experiencing an issue with content playback.

Please keep us posted up what you find out and if you have another inquiry or issue in the future, please don't hesitate posting again in the Roku Community.


Happy Streaming,
Danny

Danny R.
Roku Community Moderator
0 Kudos

Re: Wrong movie with same name

Jump to solution

This issue is not resolved. I am trying to watch Paul as well. It takes me to a movie called "Saint Paul" about Jesus. Poster and description are both correct.

0 Kudos
RoxMo
Newbie

Re: Wrong movie with same name

Jump to solution

This issue has not been solved. I am having the exact same issue. I am trying to watch Paul (2011 comedy about an alien), instead a movie about Jesus called Saint Paul keeps play. Please fix this. Thank you.

0 Kudos

Re: Wrong movie with same name

Jump to solution

The movie linked is still wrong

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.