Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Wrong Movie Playing, not the one I wanted

When I tried to watch Shadow People (2012), The Shadow People (2007) is playing instead.  Hope this can be fixed, thank you. 

0 Kudos
2 REPLIES 2
AvsGunnar
Community Streaming Expert

Re: Wrong Movie Playing, not the one I wanted

@Jac_jac_attac 

Looks like the 2017 Shadow People (Kat Steffans and Bug Hall) is playing on the Roku Channel rather than the 2012 Shadow Hunters (Dallas Roberts and Alison Eastwood) as listed in Search results.

I didn't find anywhere the 2012 movie is playing for free.

---

Paging @RokuDanny-R , @RokuMary-F , and @RokuKariza-D so they can look into it.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941
0 Kudos
RokuMary-F
Community Moderator
Community Moderator

Re: Wrong Movie Playing, not the one I wanted

Hi @Jac_jac_attac,

Thank you for bringing this to our attention.

We'll share these details with the appropriate Roku team for further review. We're hoping to get everything sorted out soon and appreciate you bearing with us in the meantime.

Please let us know if there's anything else we can help you with.


Best regards,
Mary

0 Kudos