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Wrong Movie Playing, not the one I wanted

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When I tried to watch Shadow People (2012), The Shadow People (2007) is playing instead.  Hope this can be fixed, thank you. 

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1 Solution

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RokuMary-F
Community Moderator
Community Moderator

Re: Wrong Movie Playing, not the one I wanted

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Hi Community users,

Thank you for reporting this issue to Roku Community!

We believe that the content issue with The Roku Channel is now resolved. We would recommend checking to see if you are experiencing an issue and keep us posted.

Thank you for providing us with an opportunity to assist you and thank you for choosing Roku.


Best regards,
Mary

Mary F.
Roku Community Moderator

View solution in original post

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AvsGunnar
Community Streaming Expert

Re: Wrong Movie Playing, not the one I wanted

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@Jac_jac_attac 

Looks like the 2017 Shadow People (Kat Steffans and Bug Hall) is playing on the Roku Channel rather than the 2012 Shadow Hunters (Dallas Roberts and Alison Eastwood) as listed in Search results.

I didn't find anywhere the 2012 movie is playing for free.

---

Paging @RokuDanny-R , @RokuMary-F , and @RokuKariza-D so they can look into it.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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RokuMary-F
Community Moderator
Community Moderator

Re: Wrong Movie Playing, not the one I wanted

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Hi @Jac_jac_attac,

Thank you for bringing this to our attention.

We'll share these details with the appropriate Roku team for further review. We're hoping to get everything sorted out soon and appreciate you bearing with us in the meantime.

Please let us know if there's anything else we can help you with.


Best regards,
Mary

Mary F.
Roku Community Moderator
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RokuMary-F
Community Moderator
Community Moderator

Re: Wrong Movie Playing, not the one I wanted

Jump to solution

Hi Community users,

Thank you for reporting this issue to Roku Community!

We believe that the content issue with The Roku Channel is now resolved. We would recommend checking to see if you are experiencing an issue and keep us posted.

Thank you for providing us with an opportunity to assist you and thank you for choosing Roku.


Best regards,
Mary

Mary F.
Roku Community Moderator
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