Channels & viewing

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Won’t stop launching Hulu

No matter what app I am trying to view Hulu keeps launching & all that will play. This is a new refurbished Roku stick that just set up. I’ve restarted, unplugged, everything & it keeps happening. If I do get another app to work a window keeps popping up asking to launch Hulu. Even when select cancel it keeps coming up every couple minutes. I’m beyond frustrated & debating returning the Roku stick altogether. 

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Retired Moderator

Re: Won’t stop launching Hulu

Hi @EMM5210

Thanks for reaching out to the Roku Community.

Have you tried to remove the channel and then observe if there's any difference? We also suggest you restart the device after you remove the channel,  do this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart. Is there a Hulu channel shortcut on your Roku remote? The shortcut button might be stuck. 

Let us know how it goes. 


Community Streaming Expert

Re: Won’t stop launching Hulu


Does your remote have a direct access button for Huku?   If it does, see if it is stuck in the depressed position.


Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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