When trying to set up a purchased app on Roku, the standard Roku popup dialog offers to send your ROKU email address. If you signed up with this service using a different address than the one shown do not click "CONTINUE" but click the other button which allows you to the enter the appropriate email address.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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