Channels & viewing

[Ron21]

I just had a chat with support. Here is the transcript:

Chat started on 01 Nov 2023, 07:30 PM (GMT+0)
(07:30:14)	*** Ron Pearce joined the chat ***
(07:30:15)	Ron Pearce When will you have the new Newsmax+ channel available? Newsmax tells me that I should be able to view their new streaming live TV with Newsmax+ on Roku.
(07:30:20)	Roku Customer Service An agent will be with you shortly. To avoid being disconnected, please do not minimize or close this window, and make sure your device has a strong network connection.
(07:30:24)	*** Manoj kumar joined the chat ***
(07:30:57)	Manoj kumar Hello Ron Pearce, Hope you're doing great there. Thanks for contacting Roku Technical support. My name is Manoj kumar
(07:32:06)	Ron Pearce When will you have the new Newsmax+ channel available? Newsmax tells me that I should be able to view their new streaming live TV with Newsmax+ on Roku.
(07:33:25)	Manoj kumar I'm sorry for the inconvenience caused, as of now the newsmax+ channel is not available on the Roku devices
(07:33:36)	Manoj kumar but our engineers are working on this
(07:33:50)	Manoj kumar please try after 3 hours the issue will be resolved
(07:34:43)	Ron Pearce OK...thanks.
(07:34:53)	Manoj kumar Thank you for giving us an opportunity to serve you through chat support! If you need further assistance, please do not hesitate to contact us. You can also visit https://support.roku.com and https://blog.roku.com/ for more information about our products and channel offering. Take care and happy streaming!
(07:35:13)	*** Manoj kumar left the chat ***
(07:35:13)	*** Ron Pearce left the chat ***

[Beebop665]

You mention you got it playing on an iPad?   I've signed up at "newsmaxplus.com" for the year subscription, but all that site shows is the subscription acct/payment details...  nothing else.  No content whatsoever.  I've tried on my win10 laptop with both edge and chrome, and on my samsung phone.  No diff.

Game Store has only standard newmax app...

Newsmax.com and Roku Newsmax just shows content for Newsmax2...

I've placed a call into Newsmax contact Ph#, but got placed on list for callback...   SUPRISE, lots of callers in queue

[tessa95]

I called the main office at Newsmax. “They’re working on it”. They’re saying it will definitely be available 

[TamSimon]

Thank you for the information.  So they said it is not available on Roku…but Engineers are working on it?  Doesn’t sound real promising.  

[atc98092]

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@TamSimon wrote:

Thank you for the information.  So they said it is not available on Roku…but Engineers are working on it?  Doesn’t sound real promising.  

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Roku engineers aren't working on it. Newsmax didn't update their app before changing their mode of operation and were caught flatfooted by their subscribers. They are now scrambling to get a new version of the app out by tomorrow, which is what they are currently promising. But there's nothing any Roku engineers can do, because they don't have any control over the apps from other providers. 

[mcfarlanddean]

This does not work. I tried it and no change. Still no way to log in on Newsmax app.

[Zh1]

Yes, I’ve searched on and off all day. My sister is waiting to paid for,a,year too, can’t wait for me to find the APP!

[PNC316]

Thanks, sent them an email.  This is beyond ridiculous.  

[Mindyr82]

@Beebop665 You can watch on Newsmax.com website. When you go to live tv it will ask if you want newsmax2 or Newsmax+ and it gives you the option to sign in with your credentials. You can then cast to your tv from there if you choose.

[chelle3073]

Call NewsMax (561)686-1165 I’m waiting on a call back from customer service