Channels & viewing

[HunterPhoenix]

I can access all 16 seasons of Heartland through the Roku Channel on my Roku TV through my Up Faith & Family app subscription, but when I log into my Roku app on a non-Roku TV, I can only access through season 14...? 

How can I access seasons 15 & 16 through my Roku app when I download the app on a non-Roku TV (like when I'm on vacation)?

[RokuERey]

Hi @HunterPhoenix,

Welcome to the Roku Community!

Please be aware that the rest of the seasons, 15 and 16, require premium subscriptions. That's why you can access them via The Roku Channel on your devices and not with your non-Roku TV.

The rest of the season is available in Hallmark and Up Faith & Family app subscription.

Thanks,

Rey

[HunterPhoenix]

Thank you Rey. I do have a subscription to Up Faith & Family through Roku. I signed up for the Black Friday special. For whatever reason, I'm unable to log into the UpF&F app directly; I can only access it through the Roku Channels. 

Knowing this, how do I access all the seasons of Heartland on a non-Roku TV if I can't log into the UpF&F app directly? 

Thank you for your time!

[Strega2]

If you want to watch content on various platforms then it’s best to pay the content company directly, since paying them through a platform almost always is only recognized on that platform.  There are sometimes workarounds but they may not work with all content companies and may lead to complications and confusion. 

[PharmacistRick]

Then,

Why does ROKU advertise 17 seasons of Heartland?