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Binge Watcher

While searching Amazon Prime, the screen goes dark with every click.

Only on Amazon Prime, while clicking across videos, the screen goes dark for a second & comes back, goes dark again, & comes back until the next click, all with a second in between. I restarted the Roku & the dark screens started with less frequency but in less than a minute, it went back to the same frequency with every click as before. I switched from Roku to the TV’s Prime app itself & no issues. I read up online & saw a suggestion to turn on the Auto-adjust display refresh rate on the Roku. Checking that setting, it was already set to On. I hate to go nuclear & reinstall the app or factory reset the Roku itself. Any other ideas?

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Community Streaming Expert

Re: While searching Amazon Prime, the screen goes dark with every click.

@MissMyBike, you want to turn that setting off, not on.

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