Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Popeye13
Channel Surfer

Amazon Prime Match Framerate

Every other update for this app either fixes or breaks the framerate matching, and even the fixes aren't complete because the live-channels or the live Sport doesn't match framerate!

Case-in-point being the recent Premier League matches, where my Roku Streaming Stick 4K is still on the default (And annoyingly) unchangable 60Hz, while the Premier League matches are 50p, so there is a constant and unwatchable judder, not to mention no HDR either, despite it being listed as such.

Watching films is the same issue - 25p / 24p / 23.976 is packaged into a 60Hz container and it looks appalling from a quality perspective! How can this still be ongoing?

Labels (2)
0 Kudos
1 REPLY 1
andyross
Roku Guru

Re: Amazon Prime Match Framerate

The Amazon app is written by and updated by Amazon. Roku just makes it available through the store. You can check the linked forum for ideas and who to blame:

https://www.avsforum.com/threads/official-roku-4k-hdr-premiere-ultra-owners-thread.2604017/ 

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.