Channels & viewing

[AvsGunnar]

Looks like WeatherNation released an update (version 3.1 build 0) as mentioned by @Colorado_Skier which seems to have resolved the issue on my device. (stuck Weathernation splash screen).

Highlight the WeatherNation channel and press the * button on your Roku Remote.  Select "Check for Updates".   You can also try performing a System or Software Update if you prefer. (Settings/System/Software update).

[AvsGunnar]

@turquoise 

WeatherNation just released a build update that should resolve your issue of frozen splash screen. (version 3.1, build 0).

Highlight channel and press * button on your Roku remote.  Select "Check for Updates".

[Maypup]

I updated all 3 of my Roku's last night and the problem was resolved

[Jmusich]

Ya know this went on for a few days. It now looks like going into the blue out  the powers to be whomever that is knew an update was coming. There are four pages of posts on just this topic. It seems to me a heads up could have been issued to users. So I ask maybe for myself and in the behalf of others could a warrning have been issued, by whom should have it been issued, and how would it have been done ? I do not think that would have been too much to ask. 

[Jericho941]

If you’re asking for a heads-up for for a pending update I’m not sure how that would happen. I joined here just for this issue. I had issues with SlingTV’s DVR features a few weeks ago and I called Sling and they kicked the can down the road to Roku, its like the plumber blaming the HVAC guy.  I ended up dumping sling for a few reasons.

Anyway back on page 3 after the mod said contact Weather Nation so I emailed WN on May 1 around noon EST and they emailed back around 9:00 EST stating there was an update coming out but I didn’t see it until today because it was in my spam folder. So less than 8 hours for a reply and fix isn't bad, just saying..

[Jmusich]

Yea. I get your point. But a page location of coming updates would be handy. Won't it ? Of course that might mean hiring more employees. I have no problem with people working. Service is important to me. It is something that shoiuld not be "begged" for. Plenty of pieces of software have a list of updates. Something like that would work. The top o=f the list would be "pending."

[Williamt100]

Tried it this morning, and it appears to be working normally again!

[RokuMary-F]

Hi Roku Community users,

Thank you for reporting this issue to Roku Community!

We appreciate you informing us about this trouble with playing content on the Weather Nation channel and we apologized for any inconvenience this has caused.

If you're still experiencing an issue, try checking for any system updates in Settings>System>System update>Check now. If the issue remains unresolved, we'd recommend reaching out to the Weather Nation channel directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist.

Thanks again for posting and we hope the suggestions above get everything sorted out.


Best regards,
Mary

[Adri709]

Mary,  your suggestions are useless,  none will work 

[Adri709]

Liana, weather nation developers are NOT responding to anyone,  bad suggestion