Channels & viewing

[Lyndalu]

It's a joke. I have tried everything suggested, even called both Wal-Mart & Paramount Plus. It's a con, as far as I'm concerned. No matter what I try, Paramount wants my credit card info, which I refuse to give. They got me! Now will quit the Wal-Mart account, too, since it's a big fat lie!!

[OwnerofDevices]

You need to go to Walmart's website and login to your Walmart+ account and activate paramount+ subscription. I have a Walmart+ plus subscription, but I have not setup paramount plus.

[Societykillsme]

You have to log out of your paramount plus account to log into the new one. I currently have paramount plus through walmart+ and it works fine, but unfortunately I don't think you can upgrade to premium. The walmart+ app says you can only get paramount plus with ads. Whenever I try to get into my account through paramount plus, it says: you subscribed through walmart+ please use your walmart+ account to make any changes. The problem is inside your walmart+ account you can't make changes to paramount plus, all you can do is get into the paramount plus app. So as far as I can tell you can't upgrade it.

The number to Paramount plus customer service is       1-888-274-5343 

Walmart + customer service is 1(800)323-3897

[sgfsue]

This just happened to me. Did you ever get it to work? If so, what worked? I’ve logged out of Paramount+, deleted the app and still can’t get anywhere. The page won’t even load in WalMart+. 

[RokuCarly]

Welcome to the Roku Community, @sgfsue!

Thanks for letting us know about this. We'd be happy to provide further information regarding this matter.

Is your subscription billed via Roku? If not, we highly recommend coordinating this directly with Paramount Plus Support for further assistance as the manage and maintain their app on the Roku streaming platform. 

You may reach them here: Paramount Plus Support

We hope it will get sorted out soon so you can continue streaming the Paramount Plus app on your Roku.

Warm regards,
Carly