Channels & viewing

[modelmanjohn]

Yesterday we were watching the walking dead on the Netflix app on our roku ultra. Now it won't even find it on a search. We can watch it on the mobile app on phones and laptops, and that's it. Tried resetting our wireless network, cable router, roku. Also tried logging out and back in, reinstalling the app, and resetting the roku. No luck. Any ideas?

#netflix

[RokuERey]

Hi @modelmanjohn,

We just wanted to welcome you here in the Roku community and appreciate you letting us know about this.

Could you tell us if there's an error message when you look for that specific content? Have you also tried reaching out to the Netflix support team to see what they can suggest and how they can help you out about this?

Once we have a better grasp on the situation surrounding the issue you're seeing, we'll be able to provide you with the appropriate next steps.

Please keep us posted!

Thanks,

Rey