Channels & viewing

[jgtwrites]

This is one of the series that prompted me to sign up for Viaplay. Thank you.

[jgtwrites]

I take it there is no actual official Roku help/support here. My issue does not seem to fit the criteria for help through the Roku site. Any information on how to contact real support would be appreciated. Thank you.

[RokuDanny-R]

@jgtwrites

Thanks for the post.

I have passed along your concerns to the appropriate Roku team to investigate. Once more information is available, I'll be sure to update this Community thread.

Thanks,
Danny

[RokuDanny-R · Accepted solution]

@jgtwrites 

Thanks for your patience while we investigated the issue.

We believe the issue is now resolved. We would recommend checking again to see if you are still experiencing an issue.

Thanks,
Danny

[jgtwrites]

It is fixed. Thank you so much for your assistance!