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ymomc55
Reel Rookie

Streaming local networks

Having trouble streaming local networks NBC, ABC, CBS I was able to see them before with my tv provider now I’m having trouble with these networks, and error code kepts popping up, CloudpathErrorAuthorizationNIP, who can help me or how do I fix this mess

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3 REPLIES 3
RokuLianna
Retired Moderator

Re: Streaming local networks

Hi @ymomc55

Thanks for the post.

Have you already tried unlinking your cable provide credentials from the channel and then re-authenticating the channel to see if that resolves the issue?

Please keep us posted on what you find out.


Warm regards,
Lianna
 

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HDMIGuy
Roku Guru

Re: Streaming local networks

@ymomc55 More information would be helpful.  Who is your TV provider?  Comcast, Spectrum, Hulu with live TV, YouTube TV, Fubo???

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makaiguy
Community Streaming Expert

Re: Streaming local networks

@ymomc55 

Roku channel apps for NBC, ABC, CBS require authentication against a TV provider (satellite/cable, etc.) account that carries these channels.

Cloudpath errors generally deal with logging you into your subscription to a channel that uses the Cloudpath service for its account authentication and subscription management, such as the NBC/Universal family of channels.

One thing that some have reported fixes this is going into the channel on your Roku, finding the way to log/sign out. After signing out log/sign back in again to re-authenticate using your tv provider credentials.  Once the Cloudpath authentication problem on one channel has been cleared up, typically the rest follow automatically.

Let us know how you make out.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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