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Totos
Newbie

Very limited content and no variety of channels even prime does not appear which is so weird

I recently bought a Roku device, but I'm finding the features to be very limited. On my home screen, I can only see the home menu, streaming apps, and settings. When I search for channels, I can't find some essential ones! I also tried to install the channels I want from their websites, but they are displayed in grey, making it impossible to add them. Could you please help me?

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4 REPLIES 4
JWS9518
Streaming Star

Re: Very limited content and no variety of channels even prime does not appear which is so weird

Where do you live?  Depending on where you are, features and apps may be restricted.

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Totos
Newbie

Re: Very limited content and no variety of channels even prime does not appear which is so weird

In the middle east! However, I used to have all these apps available on amazon firestick previously from same IP address

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JWS9518
Streaming Star

Re: Very limited content and no variety of channels even prime does not appear which is so weird

Roku is not currently officially supported everywhere, which is why you see some issues/restrictions when trying to use in the area you are in.  See link.

Customer Order Frequently Asked Questions | Roku

 

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atc98092
Community Streaming Expert

Re: Very limited content and no variety of channels even prime does not appear which is so weird

The app providers control where they can be used, not Roku. Since the "Middle East" in general is not a supported location by Roku, many providers also do not permit their apps to be available there. And it doesn't matter if it was available on another device (such as a Fire TV device) as it's all controlled by the content providers, not the platforms themselves. 

Dan

Roku Community Streaming Expert

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