I am having identical issue to the original poster - what was the solution here please ?
Hi @Rk10,
Greetings from the Roku Community!
We appreciate you letting us know about your streaming issues on your Roku device. We will work with you to know what went wrong so we can assist you further and fix the issue. For us to better understand the issue that you are experiencing, kindly provide us with additional information:
We look forward to hearing from you and looking closely into this issue. Thank you!
Kind regards, Eunice