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Rk10
Newbie

Vertical bars flash while viewing on Roku Ultra

I am having identical issue to the original poster - what was the solution here please ?

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1 REPLY 1
RokuEuniceL
Community Moderator
Community Moderator

Re: Vertical bars flash while viewing on Roku Ultra

Hi @Rk10,

Greetings from the Roku Community!

We appreciate you letting us know about your streaming issues on your Roku device. We will work with you to know what went wrong so we can assist you further and fix the issue. For us to better understand the issue that you are experiencing, kindly provide us with additional information:

  • When did the issue occur?
  • Is the issue happening on all content or channels, or is this isolated to one content or channel? (Specify)
  • Are you getting any error messages or error codes when trying to play content?
  • Can you send us a photo of the running issue so we can take a closer look at it?

We look forward to hearing from you and looking closely into this issue. Thank you!

Kind regards,                                                                                                                                  Eunice

Eunice L.
Roku Community Moderator
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