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msmatcha
Newbie

Vertical Banner Ads keep showing up

The onn tv x roku banner ads (image URL)

Hello guys

Does anybody knows how to turn the vertical banner ad off? I tried to turn it off using the secret menu, but it doesn’t work. 

I just use wifi connect to connect with this Onn TV, and watch videos from Youtube and Netflix. I made NO subscription on this TV. 


https://ibb.co/rZzn2Nv (image URL)

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3 REPLIES 3
AvsGunnar
Community Streaming Expert

Re: Vertical Banner Ads keep showing up

@msmatcha 

Your posted link does not go anywhere.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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msmatcha
Newbie

Re: Vertical Banner Ads keep showing up

Hello

I have put it up again. Thanks for pointing that out. Here’s the image URL

https://ibb.co/rZzn2Nv 

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AvsGunnar
Community Streaming Expert

Re: Vertical Banner Ads keep showing up

@msmatcha 

Thanks for re-posting the link.

Looks like your RokuTV is in demo/store mode.  You will need to factory reset it and select "Home" mode. (unfortunately, there is no system setting to change it - have to factory reset it).

Either press and hold the Reset button for 15+ seconds and set it up again (just use the same email you did originally) or go to Settings/System/Advanced System Settings/Factory Reset.

When you go through the setup/activation again, just make sure to select Home mode this time.

https://support.roku.com/article/115004035608

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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