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LosinUS
Newbie

Unable to log-in to my MGM+ channel

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Reinstated my MGM+ account on Roku.com, but unable to log-in. Currently my MGM+ subscription is $49.99/year. And my next payment of $6.99 will automatically be applied on Jul 15, 2024. I have not even finished watching "The Beekeeper". I don't know who deactivated my account but I want it reinstated. If you cannot reinstate it, please refund the balance of the $49.99 annual fee I paid on July 15, 2023.

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RokuERey
Community Moderator
Community Moderator

Re: Unable to log-in to my MGM+ channel

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Hi @LosinUS,

A warm welcome here in the Roku Community!

We understand that you need help reinstating your service with the MGM+ channel. In this case, we recommend contacting our Account and Billing team expert.

Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

Feel free to report back here if there's anything else we can do to further assist you.

Best regards,
Rey

ERey.
Roku Community Moderator

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RokuERey
Community Moderator
Community Moderator

Re: Unable to log-in to my MGM+ channel

Jump to solution

Hi @LosinUS,

A warm welcome here in the Roku Community!

We understand that you need help reinstating your service with the MGM+ channel. In this case, we recommend contacting our Account and Billing team expert.

Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

Feel free to report back here if there's anything else we can do to further assist you.

Best regards,
Rey

ERey.
Roku Community Moderator
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