You say you have a "US region account".
- Where are you physically located?
- Where is the email account used for your Roku account physically located?
- Are you using a VPM that masks your actual location (Roku doesn't like VPMs).
- Where does your internet IP say you are located? A websearch for my IP location will list many sites you can use to check this.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
