Hi @Irishcar,
Welcome to the Roku Community!
We'd like to know more about the issue you are experiencing. Is your Roku account created in the United Kingdom? Are you encountering any error codes or messages? In addition, what troubleshooting steps have you taken so far to try to resolve the issue?
With more detailed information, we will be able to assist you further.
All the best,
Chel
Jecheal R.
Roku Community Moderator