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corbanjoel
Channel Surfer

Two channels went missing.

Kocowa and Asian Crush went missing today.  Please bring them back!! ASAP!!  There are shows that I was watching and now they are gone.  Stop and bring them back.  Thank you.

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7 REPLIES 7
RokuERey
Retired Moderator

Re: Two channels went missing.

Hi @corbanjoel,

A warm welcome here in the Roku Community!

We appreciate you for flagging us about this missing channel you're experiencing. I was still able to pull up the channels and add it to our devices here. We'd recommend to restart your device by navigating to Settings > System > Power (if available) > System restart. Or try to look for it directly on the Streaming store and see if you're still able to pull them up.

Thanks,
Rey

ERey.
Roku Community Moderator
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tb_atx
Reel Rookie

Re: Two channels went missing.

I’m also missing these two channels from the Live TV app guide, which is probably what the OP is referring to. I can still add each channel separately to my Home screen, but they are suppose to show up in the channel line up in the guide for Live TV. 

Restarting the stick does not reinstate the channels into the guide. I didn’t think it would, but tried it anyway.

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corbanjoel
Channel Surfer

Re: Two channels went missing.

  • This is on the free app on the live guide.  I have a fire stick.  Will it come up if I  restart my fire stick?
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corbanjoel
Channel Surfer

Re: Two channels went missing.

I tried to restart the fire stick and that didn't bring them back.

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RokuERey
Retired Moderator

Re: Two channels went missing.

Hi @corbanjoel @tb_atx,

Thanks for providing more details about this. In situations like this, the developer is responsible for managing most of the content on The Roku Channel. It's possible that these channels will reappear at some point. I will pass this information on to the relevant team for further review.

You can learn more here on why is channel no longer available on my Roku streaming device?

Let us know if there's any assistance the Community can provide.

Thanks,
Rey

ERey.
Roku Community Moderator
MizzDrew22
Newbie

Re: Two channels went missing.

Glad that I'm not the only one that noticed. I couldn't remember which two, and thought my device or the Live TV app was broken/wonky.

McCrash
Binge Watcher

Re: Two channels went missing.

Let them know that Midnight Pulp is also gone but is available on other live tv systems like Samsung.

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