Channels & viewing

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How do I get my tvone to activate? It keeps giving me a code everytime I push on a show to watch. I put the code in on my phone and nothing happens. 

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Community Moderator
Community Moderator

Re: Tvone

Hi @Shistar2010,

Thanks for the inquiry.

Please be noted that TVone requires a cable or satellite subscription and you must have a TV provider and use your TV provider credentials to authenticate TVone in order to stream and access the content. 

You may also refer to this link: 

We hope that's helpful.



Mary F.
Roku Community Moderator
Reel Rookie

Re: Tvone

It keeps giving me codes to connect but won’t connect even after my cable provider is linked and it says activation successful on my phone 

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Roku Guru

Re: Tvone

Do you log into your cable provider (using your account name and password with them) during this process?

Reel Rookie

Re: Tvone

Yes I do. 

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Re: Tvone activation for Roku Tv

I am having this issue as well. I am entering the code for Step 1 and Step 2 is the Cable Provider, but it says none are found. I have Spectrum, but there is no option to choose from.

Retired Moderator

Re: Tvone activation for Roku Tv

Hello @Myabell1987

Thanks for posting here in the Community!

Please be advised that channel logins or authentication are handled directly by the channel developer. We suggest reaching out to the channel's customer support team to report the issue and get help. They can resolve the error you are having with channel authentication.

We appreciate your understanding.

All the best,


Kariza D.
Roku Forum Moderator
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Re: Tvone activation for Roku Tv

I am having the exact same issue. It won't even allow me options to choose from on Step 2. I am with Spectrum as well. Did you ever get it figured out??

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Reel Rookie

Unable to access the tvone app from cox

Hello everyone are any of you having trouble getting the tvone app to to work. I have Cox cable and the link provided will not work 

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Streaming Star

Re: Unable to access the tvone app from cox

Do you need a TV provider in order to use that channel. Do you have Cox Internet only or Cox cable TV and Internet?

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