Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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teelions
Newbie

Re: Turn off "Who's Watching" on Prime?

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The answer stated by 'PeopleinAustin' is is the CORRECT answer!

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Jonathanr
Binge Watcher

Re: Turn off "Who's Watching" on Prime?

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Alas, the tips on this thread don't work anymore, at least for me. "Whos' watching?" is back every day after a Prime Video update - even if you don't have a kids profile and have only one profile. Anyone with any fresh tips on how to remove please chime in, thx. 

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RokuKariza-D
Retired Moderator

Re: Turn off "Who's Watching" on Prime?

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Hello @Jonathanr 

Thanks for the post.

The channels on Roku are developed and maintained by the channel developer themselves. We suggest reaching out to Amazon's customer support team to see if they have any additional settings or options within their app that may resolve the issue you're experiencing.

You can contact them here: Prime Video - Amazon Customer Service

We appreciate your understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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