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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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RT2003
Level 7

Trouble subscribing to Ciao Italy TV

My so. Is trying to subscribe to the Ciao Italia TV channel on his Roku tv (app or Roku.com). We download the app but then get message he needs to subscribe to the channel but there is NO way to subscribe. We have this channel on our home account and had no trouble adding or subscribing. Help, please.

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1 REPLY 1
RokuDanny-R
Roku Employee
Roku Employee

Re: Trouble subscribing to Ciao Italy TV

@RT2003

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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