Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
RT2003
Newbie

Trouble subscribing to Ciao Italy TV

My so. Is trying to subscribe to the Ciao Italia TV channel on his Roku tv (app or Roku.com). We download the app but then get message he needs to subscribe to the channel but there is NO way to subscribe. We have this channel on our home account and had no trouble adding or subscribing. Help, please.

6 REPLIES 6
RokuDanny-R
Retired Moderator

Re: Trouble subscribing to Ciao Italy TV

@RT2003

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos
Joe38
Reel Rookie

Re: Trouble subscribing to Ciao Italy TV

unable to locate tv providers contact info,

does anyone have the info for Ciao Italy Tv?

thanks

 Joe

davidjazz
Roku Guru

Re: Trouble subscribing to Ciao Italy TV

Try this email, it worked a two years ago:

salvo.pirreca@gmail.com

0 Kudos
Joe38
Reel Rookie

Re: Trouble subscribing to Ciao Italy TV

Hi david,

tried the email you suggested, never got a response.

thanks for the help.

Joe38

0 Kudos
renojim
Community Streaming Expert

Re: Trouble subscribing to Ciao Italy TV

Their website seems to be dead.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Smashy
Channel Surfer

Re: Trouble subscribing to Ciao Italy TV

Also having the same issue. There's no way to subscribe within the app. Tried contacting but no reply. Can Roku not contact them and get more information? 

0 Kudos